Welcome to the website operated by CYNTHIA SPORTS LLC. By using this website, browsing products, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by the following terms and conditions.
1. Website Use
You agree to use this website and its services solely for lawful purposes and shall not use the site in any manner that violates applicable laws and regulations or infringes upon the rights of others.
We reserve the right to refuse service, restrict accounts, or cancel orders based on circumstances, to the extent permitted by law.
2. Product Sales
Unless a product has a manufacturing defect or applicable law requires otherwise, all products sold are final sales.
A sale is considered complete once the product has been successfully delivered and accepted by the customer. A final sale does not imply ongoing services, rentals, subscriptions, or automatic renewals.
If you receive a product with a manufacturing defect, please contact us promptly. For products confirmed to have defects, we will provide a resolution in accordance with applicable laws and our return/exchange policy.
Normal wear and tear, accidental damage, improper use, unauthorized modifications, or issues arising from failure to follow product instructions do not constitute manufacturing defects.
3. Product Information and Pricing
We strive to ensure the accuracy of product names, descriptions, images, prices, and inventory information on the website; however, we do not guarantee that all information is completely accurate, complete, or up-to-date at all times.
Product prices are subject to change at any time. Price changes will not affect orders that have already been confirmed, unless otherwise required by applicable law.
If order information contains errors due to obvious pricing mistakes, inventory errors, system glitches, or other technical issues, we may cancel or adjust the relevant order to the extent permitted by law and, where applicable, refund the amount paid by the customer.
4. Order Confirmation and Cancellation
Submitting an order does not necessarily mean the order has been finally accepted.
We may refuse or cancel orders due to out-of-stock items, payment failures, pricing errors, address issues, suspected fraud, or other reasonable grounds.
If an order is cancelled after payment has been made, we will process the refund in accordance with the applicable payment method and legal requirements.
5. Payment Terms
You agree to make payment based on the product prices, shipping costs, and other applicable fees displayed at the time of placing the order.
All transactions are processed through secure third-party payment services. We do not store full credit card numbers or CVV security codes on our own servers. By submitting an order, you confirm that:
The payment information you provide is true, accurate, and valid;
You are authorized to use the provided payment method;
You agree to pay all applicable charges displayed on the order page;
If payment is declined or the transaction cannot be completed, we may be unable to process or ship your order.
In the event of unauthorized transactions or payment issues, please promptly contact both your payment provider and us.
6. Intellectual Property
All content on this website—including but not limited to text, product descriptions, images, graphics, logos, page designs, trademarks, brand names, and other materials—is owned by CYNTHIA SPORTS LLC or its licensors, or is used under legal authorization.
You may not copy, modify, distribute, sell, publicly display, reproduce, or otherwise commercially use the content of this website without our prior written permission.
These terms do not grant you any ownership rights or intellectual property rights regarding this website or its content.
7. Third-Party Services
We may utilize third-party service providers for services such as payment processing, logistics, website technology, and others.
Third-party services may be subject to their own terms of service and privacy policies. We assume liability for services independently provided by third-party providers only to the extent permitted by applicable law.
8. Shipping
We currently offer shipping services only within the United States.
Orders are typically handed over to the carrier within the specified processing time. Actual delivery times may be affected by weather, holidays, peak shipping periods, carrier operations, and other factors beyond our control.
For specific shipping rules, please refer to the “SHIPPING INFORMATION” section on the website.
9. Product Defects and Returns/Exchanges
If you receive a product with a manufacturing defect, please contact us promptly after discovering the issue and provide your order details and information regarding the product’s condition.
Once a manufacturing defect is confirmed, we will handle the matter appropriately in accordance with applicable law and the return/exchange policy published on our website.
Unless otherwise required by applicable law, issues arising from normal wear and tear, improper use, accidental damage, unauthorized modification, incorrect installation, or failure to follow product instructions do not constitute manufacturing defects.
10. Limitation of Liability
To the maximum extent permitted by applicable law, CYNTHIA SPORTS LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use this website, website content, products, or third-party services.
To the extent permitted by applicable law, our total liability for any claim related to a specific order or product shall not exceed the actual amount paid for the product giving rise to the claim.
Nothing in these terms is intended to exclude or limit liability that cannot be excluded or limited under applicable law, including consumer rights that cannot be waived or restricted by law.
11. Disclaimer
We make reasonable efforts to maintain the proper operation of the website but do not guarantee that the website will always be uninterrupted, error-free, or completely free of security risks.
The website and its content are provided on an “as-is” basis to the extent permitted by applicable law.
12. Governing Law
These terms are governed by and construed in accordance with the laws of the State of Louisiana, USA, without regard to conflict of law principles that would require the application of the laws of another jurisdiction.
If applicable consumer protection laws grant you non-waivable rights, these terms do not limit or exclude such rights.
13. Dispute Resolution
In the event of a dispute between you and CYNTHIA SPORTS LLC regarding an order, product, or this website, the parties shall first attempt to resolve the matter through amicable communication.
If the dispute cannot be resolved through communication, the parties may choose from the following dispute resolution methods, subject to applicable law:
Negotiation: The parties first negotiate via email or other reasonable means;
Mediation: Resolution of the dispute with the assistance of a neutral third party, upon mutual agreement;
Judicial Proceedings: If the dispute remains unresolved, either party may file a lawsuit in a court of competent jurisdiction.
Any dispute resolution method is subject to applicable law and court jurisdictional rules.
14. Modification of Terms
We may update these terms due to business changes, adjustments to website functionality, or changes in laws and regulations.
Updated terms will be posted on this page, indicating the effective date. Your continued use of the website after the terms are updated constitutes your acceptance of the updated terms, except where otherwise provided by applicable law.
15. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with the Privacy Policy, Shipping Policy, Return and Exchange Policy, and other related policies on the website, constitute the entire agreement between you and CYNTHIA SPORTS LLC regarding the use of this website and the purchase of products.
In the event of a conflict between policies, interpretation shall be based on applicable law and the specific content of the policies in question.
17. Contact Us
If you have any questions regarding these Terms, your order, or our products, please contact us.